{"id":1275,"date":"2024-07-04T16:30:11","date_gmt":"2024-07-04T16:30:11","guid":{"rendered":"https:\/\/www.hardrockgames.com\/?page_id=1275"},"modified":"2024-07-15T19:03:44","modified_gmt":"2024-07-15T19:03:44","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.hardrockgames.com\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”80″ bottom_padding=”80″ left_margin=”10%” right_margin=”10%” left_margin_phone=”15px” right_margin_phone=”15px” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][heading]\n

Contact Us<\/h1>\n[\/heading][vc_column_text]\n

Have questions about your Hard Rock Games account? Visit our FAQs or reach out to our customer service team. We’re here to help!<\/p>\n[\/vc_column_text][vc_column_text css=”.vc_custom_1708524326057{padding-top: 60px !important;}”]\n

Frequently Asked Questions<\/h2>\n[\/vc_column_text][toggles style=”default” border_radius=”none”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Are Hard Rock Games products free to play?”][vc_column_text]Yes! All Hard Rock Games mobile apps and online games are completely free to play. We regularly provide free virtual goods to keep you playing. Purchasing virtual goods is optional and not necessary to enjoy our games.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do I receive Unity Points and Tier Credits for playing Hard Rock Games?”][vc_column_text]To receive Unity Points and Tier Credits, you must link your Unity account. Every 60 days, you’ll need to re-authenticate your connection from each game using a one-time passcode process in-game. Each game has different ways to earn Unity Points and Tier Credits, but all games offer both on select in-game purchases.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How do I check to make sure my Unity card\/account is linked in the game?”][vc_column_text]In Hard Rock Jackpot Casino & Seminole Social Casino, click on the “Rewards” icon in the main lobby. Then, click on “My Profile” in the top right corner of the Rewards Center. In all games, click on the Unity icon or Unity cards. If your account is linked, your Unity rewards will be displayed. If not, you will be prompted to link your account.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How do I Link my Unity by Hard Rock account with Hard Rock Games products?”][vc_column_text]\n
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  1. Open any supporting Hard Rock Games product on your mobile device or computer.<\/li>\n
  2. Enter your Unity number or Unity email address and date of birth.<\/li>\n
  3. Check your email for a one-time passcode.<\/li>\n
  4. Enter the passcode in the game to complete the linking process.<\/li>\n<\/ol>\n

    For a step-by-step guide, watch this\u00a0video<\/a> on linking in Hard Rock Jackpot Casino.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What Hard Rock Games products can I Link with my Unity account?”][vc_column_text]\n